DIGITAL WORKERS FOR OPERATIONS

The work between the work is where teams lose time.

SwiftLabor builds purpose-built digital workers for repetitive business processes — the calls, documents, research, follow-ups and handoffs that quietly consume good people's days.

Explore the workflows View live demo

Built around your systems. Deployed around your process.

CURRENT JOB

Service inquiry → booked job

running

Inbound callCustomer requests AC repair

complete

AI qualificationIssue, urgency, address captured

complete

Availability checkNext opening found in calendar

running

Appointment bookingCustomer confirmation queued

ready

Team handoffStructured summary sent to dispatch

ready

12:41 PMQualified jobResidential · High urgency

↗

Clean handoffDispatch receives structured context

Current focusHVAC service operationsAlso exploringFreight & sales operations

01 / THE POINT

Not another AI assistant.

Most “AI automation” stops at generating an answer. We care about what happens after the answer: the record gets updated, the appointment gets booked, the follow-up gets sent, the exception gets surfaced, and the next person gets exactly what they need.

01One workflow

We start with a job that already exists.

02Clear output

Every action has a defined handoff.

03Observable

You can see what the worker did.

02 / WORKFLOWS

Give the repetitive work a job description.

We design digital workers around a business process, not a generic chatbot prompt.

01HVAC / SERVICE OPERATIONS

Recover the calls your team can't answer.

A service coordinator that can answer inbound calls, qualify the job, collect the right details, help schedule the next step, and leave a clean record for the team.

Inbound call handling Job qualification After-hours coverage Structured handoff

See the working prototype

LIVE WORKER VIEWPROTOTYPE

◉

AI Service CoordinatorListening · 00:42

CUSTOMER

“My AC is blowing warm air and I'd like someone today.”

WORKER

“I can help with that. I'll get a few details and check the earliest available appointment.”

JOBAC repair

URGENCYHigh

PROPERTYResidential

HANDOFFDispatch-ready

02FREIGHT / SALES OPERATIONS

Turn account research into a decision-ready brief.

Scout maps the public evidence around a target account — company context, relevant people, signals and ICP fit — and turns it into something a rep can use before the first conversation.

Company intelligence Decision-maker mapping ICP qualification Evidence-backed output

Discuss a sales workflow

SCOUT / ACCOUNT BRIEFEXAMPLE

Target accountRegional Freight Co.

ICP FIT

Business signalExpanding carrier network

Commercial ownerVP Sales

Research gapManual pre-call prep

OPENING ANGLE

“Your reps shouldn't spend the first hour researching the account they're calling.”

03 / WHERE IT FITS

Good candidates are easy to recognize.

The strongest workflows have high repetition, clear inputs, a predictable handoff, and a team that is already spending time doing the job manually.

Calls & intake

Missed calls, qualification, scheduling, routing

Research & qualification

Account mapping, people discovery, signal checking

Documents & data

Extraction, validation, updates between systems

Follow-up & handoffs

Reminders, status changes, internal summaries

04 / HOW WE BUILD

Designed like operations. Built like software.

No black-box magic. We map the workflow, define the guardrails, connect the systems, then make the worker observable.

01Map

Inputs, decisions, exceptions and handoffs.

02Design

Worker behavior, tools, permissions and fallbacks.

03Connect

Calendar, CRM, email, phone, data and internal systems.

04Observe

Logs, outcomes and human review where it matters.

05 / START WITH A PROCESS

Tell us what your team does every day that it shouldn't have to.

We'll look at the workflow first. The technology comes second.

Start on LinkedIn View the live prototype